Frequently Asked Questions (FAQ)
Welcome to our FAQ section. Below you’ll find answers to the most common questions about our stories, subscriptions, and account support.
If your question isn’t answered here, feel free to contact us.
💔 General Questions
Q1: What is BrokenHeart.in?
A: BrokenHeart.in is an online storytelling platform focused on emotional, romantic, and heartbreak-themed stories. We offer both free and premium content through a subscription model.
Q2: Are the stories real or fictional?
A: Most stories are fictional or inspired by personal experiences. Some are submitted by our community. All stories are for entertainment and emotional connection purposes.
Q3: Is the content safe for all ages?
A: Our content is intended for mature readers (18+) due to emotional depth and relationship themes.
💳 Subscription & Access
Q4: Do I need to pay to read the stories?
A: We offer the first few stories (or first 3 posts) for free. After that, a subscription is required to access the full library of premium content.
Q5: What subscription plans are available?
A: We offer:
Monthly Plan
6-Month Plan
Yearly Plan
All plans provide unlimited access to all premium stories.
Q6: How can I subscribe?
A: Just visit our [Subscription Page] and choose your preferred plan. Payment is secure and quick.
🔐 Account & Login
Q7: I didn’t receive my confirmation email. What should I do?
A: Please check your spam or promotions folder. If it’s still missing, email us at reachus@brokenheart.in.
Q8: How do I reset my password?
A: Go to the login page and click “Forgot Password?” Follow the instructions to reset it via your registered email.
Q9: Can I change my email or subscription plan later?
A: Yes, you can update your details and manage your subscription from your account dashboard.
💸 Refunds & Cancellations
Q10: Can I cancel my subscription?
A: Yes, you can cancel anytime from your dashboard. You will still have access until the end of your billing cycle.
Q11: Do you offer refunds?
A: Refunds are only issued under specific conditions as outlined in our Refund Policy. We do not offer refunds for change of mind or unused time.
✍️ Content & Contributions
Q12: Can I submit my own story?
A: Yes! We welcome community stories. You can submit your story via email or through our [Submit a Story] page (coming soon).
📩 Still Have Questions?
No worries! Just drop us an email at:
📧 reachus@brokenheart.in
We’ll be happy to help.