Privacy Policy
Effective Date: July 24, 2025
At BrokenHeart.in, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and subscription services.
By using our website, you agree to the practices outlined in this policy.
1. Information We Collect
When you visit or interact with BrokenHeart.in, we may collect the following information:
a. Personal Information
Full Name
Email Address
Phone Number (if provided)
Billing Information (used via secure third-party payment processors)
Login credentials (username, encrypted password)
b. Non-Personal Information
IP address
Browser type
Device information
Pages visited and usage behavior (via analytics tools like Google Analytics)
2. How We Use Your Information
We collect your information to:
Provide and manage your subscription access
Send account-related emails (invoices, renewal reminders, etc.)
Respond to your queries or support requests
Improve our website and content based on user behavior
Send newsletters or promotional emails (only if you opt-in)
We do not sell or rent your personal data to any third party.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve user experience
Track usage analytics
Remember your login details (optional)
You can modify your browser settings to decline cookies, though some features may not work properly.
4. Third-Party Services
We may use third-party tools or services such as:
Payment gateways (e.g., Razorpay, PayPal, Stripe)
Email services (e.g., Mailchimp, Sendinblue)
Analytics tools (e.g., Google Analytics)
These services have their own privacy policies, and we recommend reviewing them separately.
5. Data Security
We take appropriate security measures to protect your personal data, including:
SSL encryption on our website
Secure hosting environment
Limited access to personal data by authorized personnel only
However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time
To exercise your rights, contact us at reachus@brokenheart.in
7. Data Retention
We retain your personal data only for as long as necessary:
To provide the services you signed up for
To comply with legal obligations
To resolve disputes or enforce agreements
8. Children’s Privacy
Our website is intended for users aged 18 and above. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of our services after updates means you accept the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact: